The Postal Service mission is to provide a reliable, efficient, trusted and affordable universal delivery service that connects people and helps businesses grow. Everyone living in the United States and its territories has access to postal products and services and pays the same for a First-Class postage stamp regardless of their location.

The Postal Service has established a core set of enduring goals that guide all of its strategic initiatives and continuous improvement efforts:
•Deliver High-Quality Services
•Provide Excellent Customer Experiences
•Ensure a Safe Workplace and an Engaged Workforce